TL;DR
Gambling should stay fun. If it stops feeling fun, BlastBet support can pause your account or set up a longer self-exclusion — message us via the Crisp chat widget on the site or support@blastbet.com. In Canada, GameSense, the Problem Gambling Helpline (1-866-531-2600) and Crisis Services Canada (1-833-456-4566) are free, confidential, and available 24/7.
What "responsible gambling" actually means
Responsible gambling is the simple idea of staying inside the limits you set yourself: a budget you can afford to lose, a session length that fits your day, and walking away when either runs out. The research is consistent — players who decide before they play how much and how long are far less likely to chase losses than players who try to stop mid-session.
If you find yourself blurring those lines, the steps below help you reset.
Signs to watch for
In yourself or someone close to you:
- Chasing losses by depositing more after a bad session
- Lying about how much you gamble or what you spend
- Borrowing money to gamble
- Neglecting work, family or other commitments because of gambling
- Anxiety, low mood, or sleep problems linked to gambling outcomes
If you recognise any of these, it is worth a pause — and a call to one of the helplines below.
How to take a break
BlastBet does not currently expose self-serve limit toggles in the account UI. To pause your account or stop playing for a longer period, contact support:
- Open the Crisp chat widget on the site (bottom-right), or email support@blastbet.com from the address tied to your account.
- Tell support what you want — a short break (cooling-off), self-exclusion, or just a pause to think things over.
- Confirm any identity check support sends.
- Support disables play for the period you choose. You will receive a confirmation.
If self-exclusion is the right step, the dedicated Self-exclusion article explains what it covers and how long it lasts.
Helplines (Canada)
If gambling is causing you stress, financial harm, or affecting people around you, free and confidential help is available 24/7.
- GameSense — Canadian responsible gambling resource: gamesense.com
- Problem Gambling Helpline: 1-866-531-2600
- Crisis Services Canada: 1-833-456-4566
International players: please refer to your national gambling regulator for local support services. BlastBet is licensed by the Anjouan Gaming Board.
Things to watch for
- Talk to someone. Helplines are free, anonymous and available around the clock — you do not need to be in crisis to call.
- A break is not a defeat. Pausing your account and coming back rested is healthier than pushing through.
- If you self-exclude, do not open a new account. Creating a second account during an active self-exclusion is a terms-of-service violation and any winnings can be voided.
