What is the fastest way to reach BlastBet support?

Telegram and the Crisp chat widget at the bottom right of the site are the fastest. Both usually answer within minutes during business hours. Email support@blastbet.com is best for anything sensitive or that needs a paper trail.

How long does email support take?

We aim to reply to support@blastbet.com within 24 hours. Complex cases such as KYC reviews or withdrawal investigations may take 24 to 48 hours.

Will BlastBet support ever ask for my password or a crypto "verification" transfer?

No. BlastBet will never ask for your password or request you send crypto to a "verification" address. Treat any such message as a phishing attempt and report it.

Can I get help on Twitter, Instagram or Reddit?

We monitor our social channels and reply when we can, usually within 1 to 2 business days. For anything account-, deposit-, withdrawal- or KYC-related we will redirect you to email so sensitive details stay private.

What should I include when I contact support?

Your registered email plus a clear description of the issue. For deposits or withdrawals, add the transaction ID, amount, time and payment method. For game issues, add the game name, round ID, timestamp and a screenshot.